Privacy Policy

Welcome to Outlet Tackle Reel Crate Store (“we”, “us”, or “our”). We’re passionate about providing tournament-ready fishing gear to anglers worldwide, and we’re equally committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tacklereelcrate.com.

1. Information We Collect

Just like selecting the perfect reel for your fishing needs, we carefully collect only necessary information to serve you better:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment gateways), and phone number (optional for shipping updates).
• Browsing Data: We gather information about your interactions with our site, including pages visited, products viewed, and browsing patterns – helping us stock the lures and reels you want most.
• Device Information: We may collect data about the device you use to access our site, such as IP address, browser type, and operating system – similar to how we test gear across different fishing conditions.
• Communication Data: When you contact our Texas-based team, we keep records of our correspondence to provide you with the best possible service.

2. How We Use Your Information

We handle your data with the same care we apply to selecting premium fishing tackle:

• Process your orders and deliver your fishing gear worldwide
• Provide customer support from our team of fishing enthusiasts
• Improve our website and product offerings based on angler preferences
• Send you relevant promotions (only with your consent)
• Prevent fraud and enhance security – just like our SSL-encrypted checkout
• Comply with legal obligations – because we believe in transparency

3. Data Sharing and Disclosure

We treat your information like prized catch-and-release records – with respect and protection:

• Service Providers: We work with trusted partners (payment processors, shipping carriers) who help us serve you, under strict confidentiality agreements.
• Legal Requirements: We may disclose information when required by law or to protect our rights, similar to following fishing regulations.
• Business Transfers: In the event of a merger or sale, customer information may be transferred, with notice provided.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We protect your data with the same vigilance we apply to testing our reels:

• All transactions use 256-bit SSL encryption – the industry standard for security
• We never store complete payment details on our servers
• Data is stored on secure servers with limited access
• We implement regular security audits and updates

While we implement robust security measures, no system is 100% secure. We encourage anglers to use strong passwords and monitor their accounts.

5. Your Rights and Choices

You have rights regarding your personal information, including:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request removal of your personal data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Limit how we use your data in certain circumstances

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies – small data files that help improve your browsing experience:

• Essential Cookies: Necessary for site functionality, like adding items to your cart
• Analytics Cookies: Help us understand how anglers use our site to improve our offerings
• Marketing Cookies: Used with your consent to show relevant fishing gear ads

You can manage cookie preferences through your browser settings. Disabling cookies may affect some site features.

7. International Data Transfers

As we serve anglers worldwide, your information may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not designed for anglers under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy occasionally, just like we update our tackle selection. The “Last Updated” date at the top will reflect any changes. We encourage you to review this policy periodically.

Thank you for trusting Outlet Tackle Reel Crate Store with your fishing gear needs and your personal information. We’re committed to protecting both with the highest standards.